In other words, it is known to be an integrated CRM platform that provides all the business’ work departments (marketing, sales, etc.) a single, shared simple view of every customer. Salesforce is a cloud computing (delivery of different services through the Internet) Software as a Service (SaaS) based company that aims at specializing particularly in CRM (Customer Relationship Management). Before moving towards the Best Salesforce Certification topic, let’s first understand about Salesforce, for those who are still unaware about the same.
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